ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. A CCTV system shall be installed to cover all entry and exit points enabling frontal identification of every person entering in any light condition.
2. All recordings shall be stored for a minimum period of 31 days and shall be made available upon the request of Police or other authorised officer.
3. A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open to the public. This staff member must be able to show a Police or authorised Council Officer recent data or footage with the minimum of delay when requested.
4. CCTV shall be downloaded on request of the Police or authorised officer of the council.
5. Appropriate signage advising customers of CCTV being in operation, shall be prominently displayed in the premises.
6. A documented check of the CCTV shall be completed monthly to ensure all cameras remain operational and the 31 days storage for recordings is being maintained.
7. All drinks promotions shall be risk-assessed to ensure the promotion is not irresponsible. Each risk-assessment shall consider the nature of the premises, the nature of the promotion including the size and duration of any discount and the type of customer potentially attracted by the promotion.
8. All staff shall be suitably trained for their job function for the premises. The training shall be written into a program ongoing and under constant review, retained for 12 months and shall be made available to a relevant responsible authority when called upon.
9. No member of staff should be permitted to sell alcohol until such time as they have successfully completed this training.
10. The training will cover the topics below:
Sale of alcohol to persons under 18 (penalties),
Age verification policies and acceptable forms of identification,
Proxy sales of alcohol to children,
Signs of drunkenness and intoxication,
Recording refusals and incidents in the correct way
11. The Licensee to adopt a "Challenge 25" policy where all customers who appear to be under the age of 25 and attempt to purchase alcohol or other age-restricted products are asked for proof of their age. The Licensee to prominently display notices advising customers of the "Challenge 25" policy. The following proofs of age are the only ones to be accepted:
Proof of age cards bearing the "Pass" hologram symbol
UK Photo Driving licence
Passport
12. Notices advertising that the premises operates a "Challenge 25" scheme shall be displayed in a clear and prominent position at the premises entrance.
13. Any refusal of sale will be recorded and contain the following information.
details of time and date
description of the attempting purchaser
description of the age restricted products they attempted to purchase,
reason why the sale was refused
the name/signature of the salesperson refusing the sale.
14.The Refusals Book will be made available on request to Licensing Officer, Trading Standards or the Police.
15.Documented delegation of authorisations to sell alcohol shall be maintained at the
premises and shall be available on request by an authorised officer of the Licensing Authority or a Constable.
16. All incidents will be recorded and contain the following information.
details of time and date
the nature of the incident
description of the offender/s
outcome or incident - police called etc
the name/signature of the salesperson entering the log.
17. The Incident Log will be made available on request to Licensing Officer, Trading Standards or the Police.
18. All staff engaged in licensable activity at the premises will receive training and information in relation to the following.
The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
The hours and activities permitted by the premise's licence issued under the Licensing Act 2003 and conditions attached to the licence.
How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
. Recognising the signs of drunkenness.
19. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
20. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
21. Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 Month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
22. There shall be no self-service of spirits on the premises.
23. Alcohol will not be displayed near any entrance or exit.
24. There shall be no sales of beer, lager or cider of 6.5% ABV (alcohol by volume) or above from the premises.
25. An adequate and appropriate supply of first aid equipment and materials shall be available on the premises.
26. Signage shall be prominently displayed in the premises requesting that customers take home any alcohol they have purchased to consume it rather than consume it in the street.
27. A prominent clear notice shall be displayed at the point of entry to the premises advising customers that they may be asked to produce evidence of their age if seeking to purchase alcohol.