ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. Staff will receive comprehensive training on the Licensing Act 2003, responsible alcohol service, and safeguarding principles.
2. A Designated Premises Supervisor (DPS) will oversee all alcohol sales and staff compliance.
3. A calm, seated environment will be maintained, with no emphasis on vertical drinking or late-night alcohol consumption.
4. The management team will maintain open communication with local authorities, police, and neighbours to address any concerns promptly.
5. Policies and signage will promote respect, moderation, and quiet dispersal from the premises.
6. CCTV will be operational during opening hours, and footage retained in line with data protection requirements.
7. All incidents of disorder, refusal of alcohol, or suspicious behaviour will be recorded in an incident log.
8. Alcohol will only be sold to customers consuming food or attending supervised community events.
9. Staff will be trained to refuse service to anyone appearing intoxicated or behaving antisocially.
10. The premises will cooperate fully with the police and local authorities in any crime prevention initiatives.
11. The premises will comply with all relevant fire safety, health and safety, and food hygiene legislation.
12. Fire exits will be kept clear and properly signed, with fire extinguishers and alarms regularly maintained.
13. Staff will be trained in emergency evacuation procedures and first aid provision.
14. The layout ensures good visibility and supervision of all public areas.
15. Capacity will be managed to avoid overcrowding and maintain a safe environment at all times.
16. Alcohol service will finish at a reasonable hour, aligned with the café’s community focus rather than late-night trade.
17. Customers will be encouraged through signage and staff interaction to leave quietly and respect neighbours.
18. Windows and doors will be kept closed as far as practicable when amplified sound is used.
19. The premises shall operate primarily as a café/restaurant and community space.
20. The sale of alcohol shall be ancillary to the provision of food and non-alcoholic refreshments and shall not be the primary purpose of the premises.
21. The premises shall not operate as a bar or vertical drinking venue.
22. Alcohol shall only be sold to customers who are seated.
23. Alcohol shall be supplied by waiter or waitress service only.
24. There shall be no self-service of alcohol.
25. There shall be no vertical or bar-only drinking on the premises.
26. A designated soft play area shall be provided on the premises and shall be clearly identified on the approved premises plan.
27. The soft play area shall be physically separated from any bar, alcohol display, or alcohol service point.
28. No alcohol shall be taken into or consumed within the soft play area.
29. Clear and legible signage shall be displayed stating that alcohol is not permitted within the soft play area.
30. Children using the soft play area must be supervised at all times by a parent or responsible adult.
31. Staff shall regularly monitor the soft play area to ensure compliance with these conditions.
32. The soft play area shall be available for use by children only during daytime.
33. Staff shall regularly clear empty glasses and bottles from tables and floor areas to minimise risk to children.
34. No glassware or bottles shall be permitted within the soft play area.
35. A written age verification policy shall be in place, operating a Challenge 25 scheme.
36. Any person who appears to be under the age of 25 attempting to purchase alcohol shall be required to produce acceptable photographic identification.
37. The only acceptable forms of identification shall be:
a. A valid passport
b. A photo driving licence
c. An identification card bearing the PASS hologram
38. The sale of alcohol shall be refused where acceptable identification is not produced.
39. Clear and legible signage shall be displayed advising customers that a Challenge 25 policy is in operation.
40. All bar staff, supervisors, and managers engaged in the sale or supply of alcohol shall be trained in the legality and procedures relating to alcohol sales prior to undertaking such duties.
41. Training shall be delivered using the SWERCOTS on-line training pack or an equivalent accredited training programme.
42. Training shall be refreshed at intervals of no more than 12 months.
43. All training shall be signed, dated and documented.
44. Training records shall be kept on the premises and made available for inspection and copying by an authorised officer of a responsible authority upon request.
45. Training documentation shall be retained for a minimum period of three years and shall specify:
a. The name and date of the training
b. The name of the person providing the training
c. The names of all staff receiving the training
46. An alcohol sales refusal register shall be maintained at the premises.
47. The register shall include:
a. The date and time of refusal
b. The reason for refusal
c. The name of the staff member refusing the sale
d. A description of the customer
48. All entries shall be made within 24 hours of the refusal.
49. The refusals register shall be kept on the premises and made available for inspection and copying upon request by an authorised officer of a responsible authority.