ANNEXE 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
Alcohol and soft drinks will be served in plastic glasses only, alongside cans - no glass bottles will be offered to customers.
All bottles and glasses will be removed from public areas as soon as the contents have been drunk or are empty.
Bottle bins for collection or empty bottles will not be accessible to members of the public.
The premises will have a capacity limit of 15 to prevent overcrowding which could lead to crime and disorder.
All-inclusive nights or other irresponsible drinks promotions will not be permitted.
Crime prevention notices are displayed warning customers of the possibility of crime which may target them, e.g. "Bags should not be left unattended", "Watch out for pickpockets".
A detailed "Customer Code of Conduct" poster will be conspicuously displayed warning customers that if they act in an inappropriate manner they could be barred from all licensed premises in the vicinity.
The licence holder will sign up to the Pub Watch scheme in order to fully work with the local community to provide a safe space.
A personal licence holder will be at the premises at all times when alcohol is being sold or regulated entertainment is being provided.
All staff will be trained by the Personal Licence holder and will follow the guidelines implemented above.
Food will be available at all times when the premises is open.
A suitable fire risk assessment will be conducted at the premises and the necessary control measures will be implemented. All exit doors are to be easily operable without the use of a key. card, code or similar means. Exit doors will be regularly checked to ensure they function satisfactorily. Records of all these checks will be kept and produced on request.
Step and stair edges are appropriately highlighted so as to be conspicuous. Access is provided for emergency vehicles and kept clear from obstruction at all times.
Adequate arrangements will exist to enable the safe movement within the premises of disabled people and their safe evacuation in the event of an emergency.
Adequate and appropriate First Aid equipment and materials will be available on the premises. At least one suitable trained First Aider will be on duty when the public are present. If more than one First Aider is present, their respective duties will be clearly defined. First Aiders are trained to deal with drug and alcohol related problems.
In the absence of adequate daylight suitable and sufficient artificial lighting will be provided and maintained in any area accessible to the public.
Free drinking water will be available at all times when the premises is open to the public and taps are labelled as such.
A complete no smoking policy will be operated at the premises.
Noise or vibration from the premises will be maintained at a level that will not be audible at the facade of any neighbouring noise sensitive premises.
Disposal of empty bottles into waste receptables outside the premises will not be permitted to take place between the hours of 23:00 hrs and 07:00 hrs to minimise disturbance to nearby occupiers.
The playing of live or recorded music in garden or outside seating areas of the premises is not permitted after 21:00 hrs.
Refuse receptacles will be cleaned with disinfectant at least weekly.
Flashing / bright / flood lights used outside the premises and any security or access lighting installed will not be perated so as to cause a nuisance to nearby occupiers.
A waste collection contract will be in place for the removal of waste.
Staff will undertake a litter pick to a distance of 15 metres around the premises daily.
Alcohol will be placed in the fridge out of harms way, and at a level which is out of sight and reach to minors.
STAFF TRAINING
All staff engaged in licensable activity at the premises will receive training and information in relation to the following:
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
INCIDENT LOG
An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature
ii. All crimes reported to the venue, or by the venue to the police
iii. All ejections of patrons
iv. Any complaints received
v. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
CCTV
The premises shall install operate and maintain a comprehensive digital colour CCTV
All public areas of the licensed premises including entry and exit points will be covered, including any outside areas under the control of the premises licence holder.
The system must record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
The CCTV system will continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
All equipment must have a constant and accurate time and date generation.
All recordings will be stored for a minimum period of 28 days with date and time stamping.
Viewable copies of recordings will be provided on request to the Police or local authority officers as soon as is reasonably practicable and in accordance with the Data Protection Act 2018 (or any replacement legislation) a staff member from the premises who is conversant with the operation of the CCTV system, shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority, copies of recent CCTV images or data with absolute minimum of delay when requested in accordance with the Data Protection Act 2018 (or any replacement legislation).
The CCTV system will be capable of downloading images to a recognisable viewable format.
There will be security measures in place to ensure the integrity of the system to prevent the tampering with, and deletion of, images.
CHALLENGE 25
There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
A photo driving licence
A passport
An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18.
REFUSALS REGISTER
An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
i. the date and time of refusal
ii. the reason for refusal
iii. details of the person refusing the sale
iv. description of the customer
v. any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority.
All entries must be made within 24 hours of the refusal.