ANNEXE 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
A personal Licence holder or the Designated Premises Supervisor will be on the premises at all times .
STAFF TRAINING
All staff engaged in licensable activity at the premises will receive training and information in relation to the following:
1. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
2. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
3. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol)
4. Recognising the signs of drunkenness
5. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase
6. Action to be taken in the event of an emergency, including reporting an incident to the emergency services
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
REFUSALS REGISTER
An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
1. the date and time of refusal
2. the reason for refusal
3. details of the person refusing the sale
4. description of the customer
5. any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority.
All entries must be made within 24 hours of the refusal.
All deliveries of alcohol shall be delivered to a premise with a valid post code.
A written record shall be kept of all sales and the address of all deliveries.
Company policy shall be that only one person will be permitted to collect purchases from the van upon receipt of delivery.
ONLINE SALES
Alcohol can only be ordered for delivery to a residential or business address and not to a public place.
Alcohol can only be ordered for delivery to the person placing the order.
Full address details, including postcode, must be given when placing an online order for alcohol.
At the time an online order for alcohol is placed a declaration will be required from the person placing the order that the person is over 18 years of age.
Customers will be reminded that it is a criminal offence for a person under 18 to purchase or attempt to purchase alcohol and that it is also an offence to purchase alcohol on behalf of a person under 18.
All licence conditions pertaining to the online sale of alcohol must be part of the ‘Terms and Conditions’ which must be displayed on the website or any other promotional material and expressly brought to the attention of the buyer at the time of ordering in particular the right and obligation of the driver to refuse delivery in specified circumstances.
Drivers will not deliver alcohol to any person anywhere other than at the residential address given when the order was placed.
Alcohol will only be delivered to the person who placed the order and whose name appears on the credit/debit card (if used).
Alcohol delivery will be refused if the driver considers the person receiving the delivery to be under the influence of alcohol or drugs.
If a delivery driver considers the recipient of alcohol to appear under 25, recognised photographic identification (refer to mandatory conditions) will be requested and must be provided evidencing the recipient to be at least 18 years of age before any alcohol is handed over.
Alcohol delivery will be refused if the delivery driver believes that the alcohol was purchased on behalf of another person who is not 18 years or older.
When executing a delivery of alcohol only pre-ordered alcohol may be carried by the delivery vehicle.
CHALLENGE 25
There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
A photo driving licence
A passport
An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18.