ANNEXE 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. All staff engaged in licensable activity at the premises will receive training and information
in relation to the following:
i. The Challenge 25 scheme in operation at the premises, including the forms of identification
that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act
2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation
to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or
appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the
emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than
12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
2. The premises will be a member of the Licensees Association.
3. The premises shall install operate and maintain a comprehensive digital colour CCTV system.
With the exception of the campsite bar and outside area, all public areas of the licensed premises
including entry and exit points will be covered, including any outside areas under the control of the
premises licence holder.
The system must record clear images permitting the identification of individuals, and in particular
enable facial recognition images (a clear head and shoulder image) of every person entering and
leaving in any light condition.
The CCTV system will continually record whilst the premises are open for licensable activities and
during all times when customers remain on the premises.
All equipment must have a constant and accurate time and date generation.
All recordings will be stored for a minimum period of 14 days with date and time stamping.
Viewable copies of recordings will be provided on request to the Police or local authority officers as
soon as is reasonably practicable and in accordance with the Data Protection Act 2018 (or any
replacement legislation) a staff member from the premises who is conversant with the operation of
the CCTV system, shall be on the premises at all times when the premises are open. This staff
member must be able to provide an authorised officer of a responsible authority, copies of recent
CCTV images or data with absolute minimum of delay when requested in accordance with the Data
Protection Act 2018 (or any replacement legislation).
The CCTV system will be capable of downloading images to a recognisable viewable format.
There will be security measures in place to ensure the integrity of the system to prevent the
tampering with, and deletion of, images.
4. An incident log shall be kept and maintained at the premises which will include a log of the
following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature.
ii. All crimes reported to the venue, or by the venue to the police.
iii. All ejections of patrons.
iv. Any complaints received.
v. Seizures of drugs or offensive weapons.
vi. Any faults in the CCTV system.
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the
nature of the incident, the people involved, the action taken and details of the person responsible
for the management of the premises at the time of the incident.
The logs shall be kept for at least 12 months following the date of entry and be made available for
inspection and copying upon request of an authorised officer of a responsible authority.
5. The premises will conduct a fire assessment.
6. Free drinking water must be made available at all times the premises is open to the public.
7. Staff will regularly check all drinking areas.
8. Customers will be asked to leave the bar area quietly.
9. The licence holder will control the volume of regulated entertainment taking place at the premises by the installation of a noise limiter
which shall be set by and to the satisfaction of an environmental health officer of East Devon District Council.
10. All windows and doors must be kept closed during periods of regulated entertainment except for entry and regress.
11. There will be in place a written age verification policy in relation to the sale or supply of alcohol,
which will specify a Challenge 25 proof of age requirement. This means that staff working at the
premises must ask individuals who appear to be under 25 years of age, attempting to purchase
alcohol, to produce identification. The only acceptable identification documents will be:
A photo driving licence
A passport
An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18.
12. An alcohol sales refusal register shall be kept at the premises and be maintained to include
details of all alcohol sales refused. The register will include:
i. the date and time of refusal.
ii. the reason for refusal.
iii. details of the person refusing the sale.
iv. description of the customer.
v. any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised
officer of a responsible authority.
All entries must be made within 24 hours of the refusal.
13. The Campsite bar area will be regularly patrolled by our staff and site wardens.