ANNEXE 2 - CONDITIONS CONSISTENT WITH THE PREMISES OPERATING SCHEDULE
1. Door supervisors will be employed at the discretion of the designated premises supervisor from the start of an event or 9.00pm whichever is the later until 30 minutes after the termination of the event.
2. Suitably qualified staff will be rostered to cover the necessary events as Door Supervisors and will undertake no other role on that shift.
3. When door supervisors are employed:
(a) they will be registered with the Security Industry Authority.
(b) they will display the correct name and badge.
(c) they will carry proof of registration.
(d) they will be used at a ratio to be agreed by the Police and Local Authority, which is currently 1:75.
(e) a female supervisor will be available if searches are to be conducted on female customers.
(f) where there are 5 or more Door Supervisors, at least one of these will be female.
(g) they will wear clothing that can be easily and clearly identifiable on CCTV - i.e. wear a reflective number between 1 and 99 (at least 100mm high) in a prominent position on the upper part of the body.
4. No customers will be permitted to take open containers of alcoholic drink or soft drinks from the premises.
5. All bottles and glasses will be removed from public areas as soon as they are finished with or empty.
6. Consideration will be given to setting capacity limits to prevent overcrowding which will lead to crime and disorder.
7. A proof of age policy to the satisfaction of the police and Local Authority will be in place.
8. Irresponsible drinks promotions not be permitted and the Standards for the Management of Standard Drinks Promotions Including Happy Hours produced by the British Beer and Pub Association will be complied with.
9. An incident book will be maintained to record details of all instances of public disorder.
10. The electrical system, including portable appliances will be inspected and tested annually by a competent person to ensure safety. The installation should have a full inspection every 3 years and be tested yearly. A competent person will be a qualified electrician who is qualified to complete works as per the I.E.E. wiring Regulations 16th Edition or is registered with the ECA or NICEIC a decision needs to be made on intervals between inspections.
11. Free drinking water will be available at all times.
12. Based on fire safety issues, available floor space and the sanitary accommodation available the maximum occupancy figures for the premises will be:
Main Hotel - Atrium 250
Bar Area in Atrium - 60
Conference Room - 100
Club House - Greg Norman Suite - 250
Snooker Room - 60
Bar Area - 150
Conservatory - 120
Golfers Bar - 30
13. An appropriate method for checking the number of people entering and leaving the premises will be employed and ensure that steps are taken so that, once the maximum occupancy is reached, no further persons are admitted.
14. When disabled people are present, adequate arrangements will exist to enable their safe evacuation in the event of an emergency.
15. The air management system within the premises will be used during entertainment, as there will be insufficient ventilation when all windows and doors are closed, to prevent noise break out.
16. Special effects such as strobe lighting, smoke, foam, lasers, pyrotechnics, dry ice or bubbles will not be used unless full safety controls are put in place and prior to consideration of guidance and/or following consultation with the Environmental Health Service.
17. At all times there will be adequate first aid arrangements.
18. An adequate and appropriate supply of first aid equipment and materials will be available for the use of patrons.
19. Gangways, exit routes and steps will be maintained in good order with non-slippery and even surfaces, edges of steps and stairways will be conspicuously marked.
20. All staff have received suitable training as to what to do in an emergency and in general safety precautions.
21. The manager or senior member of staff check the premises prior to opening to ensure there are no risks to patrons and that all safety precautions are in place.
22. The provision of plastic glasses and bottles will be reviewed depending on the type of entertainment provided, the number and behaviour of patrons attending.
23. Regular glass and bottle collection will b undertaken throughout opening hours.
24. A means of addressing patrons during operating hours, which can be heard above entertainment, or a means of interrupting the entertainment to make important safety announcements will be available.
25. Lasers will not be used on the premises without prior consultation with the Environmental Health Service, and compliance with HS(G) 95.
26. The patrons/audience will not be exposed to an event Leq 107dB(A) and the peak sound pressure level should not exceed 140dB where the event Leq is likely to exceed 96dB(A).
27. All external doors and windows will be kept shut, other than for access and egress in all rooms when events involving amplified music or speech or other entertainment likely to give rise to noise.
28. The emergency exits are well fitted and are kept shut during opening hours.
29. A specific taxi operator has been nominated for staff and customers use. The company’s telephone number is advertised to customers. The operator, and all drivers, are aware that they should arrive and depart as quietly as possible, should not sound vehicle horns as a signal of their arrival or leave engines idling unnecessarily.
30. In addition, staff will leave as quietly as possible, particularly at night and early in the morning.
31. Staff will check prior to entertainment, and periodically during the entertainment, that all windows and doors are shut.
32. Management will control the sound levels of the music/entertainment.
33. To prevent entertainment being obtrusive, noise emanating from the premises will not be clearly audible 1 metre from the façade of the nearest residential property.
34. Between 11.00pm and 12 midnight to prevent entertainment being intrusive, noise emanating from the premises will not be clearly distinguishable above other noise 1 meter from the façade of the nearest residential property.
35. Between 12 midnight and 2.00am noise emanating from the premises will not be distinguishable above background levels 1 metre from the façade of the nearest residential property.
36. After 2.00am until 8.00am sound will be totally contained within the premises.
37. Provision of mechanical ventilation and air conditioning system will not allow noise break out from the premises or cause a nuisance by its operation.
38. Where plant and machinery has the potential to cause a noise problem it will be positioned in such a way that the building structure provides as much screening as possible for nearby noise-sensitive properties. Alternatively, or additionally, control measures such as acoustic enclosures, acoustic louvers, silencers, or additional acoustic screening will be considered.
39. Regular maintenance will be carried out on all plant and machinery to ensure that noise disturbance from such sources is kept to a minimum.
40. Regard will be had to BS 4142 rating industrial noise affecting mixed residential and industrial areas and the Institute of Acoustic good practice guide on the control of noise from pubs and clubs.
41. The delivery of goods will be restricted to the normal working day.
42. The delivery of goods will be limited in number and/or frequency.
43. The handling of beer kegs, bottles and other similar items will not take place in the late evening, at night and during the early morning, when the noise generated could cause a nuisance particularly outside buildings.
44. Bottle skips and bins containing cans or bottles will not be emptied outside after closing but will be dealt with the next day during normal office hours.
45. The movement of bins and rubbish outside the premises will be kept to a minimum after 11.00 pm.
46. No music or speech will be relayed by external speakers without the consent of the licensing authority.
47. Staff will monitor the use of the car park to ensure patrons do not congregate in this area and cause annoyance or
48. Ventilation equipment will be regularly cleaned and maintained to control the levels of odour generated by the premises.
49. All the rubbish produced by the premises will be stored securely in a designated area or in a bin with a tight fitting and lockable lid.
50. Facilities for depositing litter and the collection of litter generated by patrons will be available and maintained where outside areas are provided for the use of patrons.